Facebook data connectivity issues

hoss357
Newbie

Message says "The page contains too many server redirects".

It was working fine just a few days ago.

Already cleared browser cache, and have sufficient memory. Even tried a factory reset.

 

Any ideas on how to fix it?

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TominqueBo_VZW
Verizon Employee

Hello hoss357,

 

I would like to assist you.  I would like to begin by asking a few questions that will help us determine the root cause.  Is this error populating when accessing Facebook via the web or the application.  Is this error coming up when accessing anything else or just Facebook?  Are there any others near you that are experiencing this as well?  With these questions we can narrow down the root cause to be the device or the Facebook site its self.  If we determine its your device we can move forward with other options and if it looks like it is Facebook the site may be temporarily down.  Please advise me of the answers to the above questions and if you need additional assistance?  Thank you.  

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