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File attachment issue persists

The OTA update was supposed to fix the issue of allowing a file greater than 5mb to be attached to emails. After the update, I still can't attach a file greater than 5mb. Will this issue get corrected soon?

Comments

flavy

Can anyone from Verizon comment on when this issue will be corrected???

MorganB

Here is a list of the Symptoms Resolved in the latest update:

Preinstalled VCast App Store
Updated Flash Player (security enhancements)
Visual Voicemail Wi-Fi operation improvements: removed incorrect "Data Service NA" message and post call VVM notifications
Removed spinning circle icon displayed after FOTA update
Enhanced support for Yahoo! IMAP email
Exchange Active Sync password not required after MR2 update
Support for new Twitter authentication
Updated Slacker application
Cannot play uLaw and aLaw WAV files after MR2 update
Attachments are limited to 5MB total
After the MR2 update, POP3 emails deleted on device if deleted on server
Modem Link not disabled when the USB mode is switched from Modem Link to Charge Only
Updated Cox POP3 email settings
No option in browser to play YouTube videos in the YouTube application
Google Map: Switching from portrait to landscape orientation causes the space bar key to not be displayed
Updated Comcast POP3 email settings
Help screen shown when the Search key is used in the Phone Dialer, button images are displayed in the incorrect order

AZSALUKI

i'm pretty sure the old size limit was 1.2 mb and that the update increased it TO 5 mb.

flavy

When the phone had 2.1, there was no limit to the attachments. When it was updated to 2.2, email attachments had a limit. The initial pdf of the update said the 5mb file restriction was resolved. I guess Verizon now changed the wording that the cap was created in this release. Why was this cap implemented? This really hampers the multimedia ability of this phone. I can no longer record a video and post directly to facebook via their upload email address.

flavy

Here is the wording from the update pdf file on Verizon's Support website: I made bold and enlarged the line about fixing the 5mb limit issue.

Enjoy improved performance with these OS enhancements.

pleased to announce a new software update for your Droid Incredible by HTC. The HTC

(3.26.605.1/Baseband Version: 2.15.00.07.28) update includes numerous enhancements

and improvements.

Verizon Wireless and HTC encourage you to download this update.

Improvements:

Updated Flash® player includes security enhancements.

Visual Voice Mail Wi-Fi improvements include removal of

Enhanced support for Yahoo!® IMAP email.Updated Slacker application.

Attach files larger than 5 MB.Updated COX POP3 email settings.Play YouTube videos in YouTube application.Seamlessly switch between portrait and landscape views inUpdated Comcast POP3 email settings.Search key and other buttons displayed in correct order.

directly from their devices and bill them to a Verizon Wireless

account.

Preinstalled V CAST Apps lets users purchase applications

http://support.vzw.com/pdf/system_update/incredible.pdf

AZSALUKI

huh...i sure thought that 1.2 mb was the limit with version 2.1. anyhow....if your main reason is to upload dieos to fb then get QIK!!!! i never had much luck emailing video to fb (never knew if they got through, and if they had, how long it would take fb to post them) so i got the app QIK. it is BY FAR the most used and useful app i have on this thing. it immediately streams the video to fb (i'm talking seconds!!! as near to live streaming as it gets). you install QIK, set up an account on their site, and link it to fb. it seriously took me 5 minutes to do all of this and start posting video to fb immediately. i've been using it for 4 months and only had a couple problems. once, it was having trouble uploading to QIK and once it was uploading fine but then having trouble posting the upload to fb. in both cases i uninstalled and reinstalled (took about 1 minute) and it fixed the issue. GREAT app!

flavy

Any update on when this will get corrected and I can once again attach files greater than 5mb?

moates

This is not actually an issue. Everything is working as designed after the MR release.

Froader

After a 3rd network extender that didnt fix this NRB told me they would have to work with Samsung to fix the NE.
I finally got a call this evening from NRB, telling me that a patch was made to fix upload speeds and whatever else. He wanted me to test to makr sure my NE had been updated. I can now successfuly send attachments while under NE coverage. Finally the 3G NE works properly and I am getting great speeds 1250/1050. A huge improvement. Now, lets bring on a release date for the Thunderbolt!

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