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wewinx1234
Newbie

The update that happened a couple of months ago wiped out my videos and also pictures that I didn't back up. Is there a way to find them in memory?

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Ann154
Community Leader
Community Leader

Do you know if the images were saved on the internal memory or the SD card?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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wewinx1234
Newbie

I believe it was on the internal memory. From what I am finding out, I have lost all that was on there when the update took place.

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tikibar1
Community Leader
Community Leader

If they were stored on your SD card, they may be recoverable ... but if on the internal memory, you're probably toast.

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