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Finding a phone number
JLNieves42
Member

I am having an issue at work where a client is claiming that I never contacted them to pay a balance that is due to us...so I am trying to look up when I called them between the months of May and August of 2012....How do I go about doing that if when I look online now it only goes as far back as the last billing cycle.

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Re: Finding a phone number
tikibar1
Sr. Leader
Sr. Leader

Go to View Bill and use the drop-down for the months you want to check.  Then either use View Printable Bill or the Usage Detail tab to search for the number you're trying to find.

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Re: Finding a phone number
vzw_customer_support
Customer Support

Hello JLNieves42,
Tikibar1 is correct (thanks). You can conveniently log in to My Verizon to view the last 12 months of call details by going to: I want To…> Bill> From the drop down box select the bill you’d like to view.> Usage Details. I’m sure you’ll find this information helpful. Have a great day!

DaisyP
VZWSupport
Follow us on Twitter @VZWSupport

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