I've had my Incredible for a few months and have been getting the "force close" message for a long time. It's very frustrating. I get it after I end a call, after I send a MMS message, when I use the camera, etc. I also am unable to update any apps or complete the download of the Task Killer app. I have updates just sitting and waiting for updates: FB, Barcode Scanner, Goggles, Google Sky Map, Mint, Ride Hoper, TripIt, Urban Spoon and Google Maps. I had FB for Android but got rid of it as someone suggested. Not helpful. The message I get says "The process android.process.media has stopped unexpectedly. Please try again." I am very motivated to get rid of this problem now as I had several iphone users at the office looking at my phone the other day when this message kept popping up and they couldn't even check my phone out. Can anyone help?
It sounds like you have nothing more than a software error. A factory data reset will resolve this and get rid of all your problems. The steps to perform this are listed below:
Performing a factory reset via settings
The most convenient way to do a factory reset is via the phone settings.
1. Press HOME > MENU, then tap Settings.
2. Scroll down the screen, and then tap Privacy > Factory data reset.
3. On the Factory data reset screen, tap Reset phone, and then tap Erase everything.
Performing a factory reset using phone buttons
If you cannot turn on your phone or access the phone settings, you can still perform a
factory reset by using the buttons on the phone.
1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly
press the POWER button.
2. Wait for the screen with the 3 Android images to appear, and then release the VOLUME
DOWN button.
3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
4. When asked to confirm, press VOLUME UP.
Hope this helps.
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