Freezing problems, battery problems, screen blanking for no reason

[h-nyc]

I have had a Droid 2 Global for several months and have a number of beefs about it:

1) Freezing and blanking issues

   - The screen freezes up within a minute after unlocking.  I have to hit the power button to lock, then unlock and after that it's fine until my phone is locked again for a while.

   - When I am laying down with the phone facing down at me, I unlock the phone to make a phone call and the moment the screen unlocks it goes blank and locks again.  I have to have the phone facing up, not down to make calls.  Very strange.

   - I am concerned about doing a factory reset because I have read stories about people losing contacts and having problems re-downloading paid apps.

2) The Droid 3 came out shortly after I got the Droid 2 - wish I had waited because I tried my friend's Droid 3 and it's amazing and so much faster than the Droid 2.  The Verizon rep never told me there was a newer model on the way.  Now I am strapped with a crappy phone unless I want to pay full price or wait a year.

3) The battery life is appalling.  Just moderate usage drains the battery and there is little control over background data usage.  I realize that many people advocate task killers, however I have seen articles that say it is not needed.  There are apps that wake up and call out to the Internet and I can't control it.

I am trying out Juice Defender and that seems to be helping but when I unlock the phone to use it and Juice Defender re-activates my 3G, it takes SO LONG before the phone re-establishes the data connection.

The rep in the store I visited was indifferent and unhelpful and said "Sorry, there's nothing I can do to help you".

I so regret having gone with this phone especially when I see the problems others have.  With Verizon's contract lock I am stuck unless I want to pay huge prices for phones.

I think it is iPhone for me next time and perhaps another service provider.

[#2]

Thanks for posting.  I definitely can see why you are upset.  In order to resolve your issue can you please PM me your name and number and I can see what other options we have for you.  Hope this helps.  Thanks.