An Accepted Solution is available for this post.

Froyo update killed my corporate email access - HELP!!!!

bneals
Newbie
‎08-05-2010 03:55 PM

Foryo update is working great with the exception that I can no longer get emails from my job.  That might be okay, but it is their phone and it was given to me for the purpose of getting emails.  VZW. please fix this pronto.  

0 Likes
Reply
9 Replies
An Accepted Solution is available for this post.
jasnmar
Specialist - Level 1
‎08-05-2010 04:12 PM

Mine is working after the upgrade with no interruption at all. Have you tried removing and re-creating your account?

0 Likes
Reply
An Accepted Solution is available for this post.
Cobjones
Contributor - Level 1
‎08-06-2010 02:27 AM
You should have waited for official ota download.. they might not help you now
0 Likes
Reply
An Accepted Solution is available for this post.
TheGreatOne
Master - Level 1
In response to Cobjones
‎08-06-2010 03:45 AM

 

Cobjones wrote:
You should have waited for official ota download.. they might not help you now

Right. It voids warranty. Verizon won't fix the phone for free anyways. Maybe possibly help trouble shoot. 

 

0 Likes
Reply
An Accepted Solution is available for this post.
mthorn31
Newbie
In response to Cobjones
‎08-06-2010 08:39 PM

His post was yesterday...the official release of the original update (FRG01B) was sent out on the 2nd...how do you know he didn't recieve the OTA update before Verizon pulled it?  Some customers were recieving their updates before they realized there were bugs & halted the release to the remaining customers.

 

...but to just blindly say he installed warranty voiding updates is just judgemental don't you think?

0 Likes
Reply
An Accepted Solution is available for this post.
PJNC284
Master - Level 2
In response to mthorn31
‎08-06-2010 08:54 PM

Even with the manual install, it's still probably a gray area.  You aren't modifying the device from its intended manufacturers specs or installing un-released software.  The FRG01b update passed the security and signature checks of verified motorola software, otherwise it wouldn't have installed.  And there's always a way to go back to the latest official verizon os. :smileywink:

0 Likes
Reply
An Accepted Solution is available for this post.
johnM356
Contributor - Level 1
In response to PJNC284
‎08-08-2010 02:11 PM

 

PJNC284 wrote:

Even with the manual install, it's still probably a gray area.  ...

 

In other words:

If they can use it against you, they will. :smileywink:

0 Likes
Reply
An Accepted Solution is available for this post.
Cobjones
Contributor - Level 1
‎08-06-2010 11:17 PM
I said they might not help you. They might not can narrow it down since it might not be the official release.

You can call in and see if they will help. You might just need to reset your setting and/or phone.
0 Likes
Reply
An Accepted Solution is available for this post.
jimmypage99
Newbie
‎08-08-2010 01:32 PM
The official word from Verizon is that the rollout continues! How could a person call another wrong, when you base your comments on rumors.
0 Likes
Reply
An Accepted Solution is available for this post.
srs
Newbie
‎08-09-2010 12:59 PM

If your office is using Exchange Server, have the email admin read this:

https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/39440/related/1/session/L2F2LzEv...

 

It describes how to change the email access policies to support the 2.2 update.

 

-Steve

0 Likes
Reply