Getting Music Onto my Charge

[vimitt]

I have had two Charges that I can't get music onto. I have looked at the posts that gave instructions on how to do it but my computer, or vice versa, will not recognize my phone. When I hook it up to the computer with the USB cable the instuructions say to look in the status bar and select USB connected. The problem is it does not show this option, there are no options. I have created a music folder but have not been able to get any music into it.

I did try to take the card out of my phone and put it into the computer and download onto it that way. But again, it has not worked. It gives me a message saying I can't do it (I am sorry but I don't remember the specific message it gave as to why it would not work).

Any help would be great. Tanks.

[WCMack]

Dear vimitt,

Check your USB settings on the phone.  To do this, from any home screen, press the Menu button (left physical button on the phone) and then select Settings > USB Settings.  I prefer to have the setting on "Mass storage".  Now attach the phone to the computer and see if it shows in the status bar and on the "My Computer" window of your computer.

If so, you can use Windows Media Player to sync your library, or just drag and drop the music files into your music folder.  If you need further guidance, post to this thread and let us know.

[B33]

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vimitt wrote:

I have had two Charges that I can't get music onto. I have looked at the posts that gave instructions on how to do it but my computer, or vice versa, will not recognize my phone. When I hook it up to the computer with the USB cable the instuructions say to look in the status bar and select USB connected. The problem is it does not show this option, there are no options. I have created a music folder but have not been able to get any music into it.

I did try to take the card out of my phone and put it into the computer and download onto it that way. But again, it has not worked. It gives me a message saying I can't do it (I am sorry but I don't remember the specific message it gave as to why it would not work).

Any help would be great. Tanks.

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Vimitt give this suggestion a try download winamp from the Market an once installed on one of your Samsungs go an Download winamp on your pc while on the winamp main paige find how to sinc your phones if you follow it to the letter you should be listning to tunes in an hour or Two.

forgot to add to you'll need to use a Wi-Fi connection to get it to wirelesss sinc.

let me know how it goes if this does'nt work there are other listning suggestions you can try.

[JerryF]

Here is the easiest way I have found to move music to your phone or remove it from your phone.  It is the way I do it.  You should know that I use Windows XP SP3 on my laptop.  Here goes...

START:  On your Charge phone go to Settings>Applications>Development and click on USB debugging so the red colored arrow is lit up (it shows).  You can reverse this after moving your music to the phone.

Using the cable that came with the Charge connect it to a USB port on your PC.. You don't even have to turn on your phone but you can turn it on.  If a Windows screen comes up choose TAKE NO ACTION to close it.  You will not need it.

Next, on your PC go to Windows Explorer to see all your folders and files.  In the left column go down the list and near the bottom you will see "Removable Disk G" (that's your phone) although it could be E, F, G, H, or whatever on your PC.  Click on the + sigh to the left of Removable Disk G.  A bunch of folders will open up.  Look for the one called MUSIC.  Finally you now can drag and drop songs that are already somewhere else in your PC to this folder on your phone.  When you are done close out everything but read my note below. 

NOTE:  You don't have to but before unplugging the phone I suggest that you look at the ICONS at the right side bottom of you screen.  One of them will say "Safely Remove Hardware."  Click on it and you will get a massage or screen that it is safe to remove the hardware.  This always is the best way to remove a removable disk.  Now unplug your phone.

Now you can use the APP Music Player already in your phone to play the songs on your phone.

Also, you can now go back to START (above)  and un-check the USB Debugging you originally checked.

BTW, page 68 in the manual will tell you how you can divide up these songs into unique Play Lists.

Anytime you want to you can return the the folder MUSIC and add more songs or remove some songs.

I type very slowly so if you REALLY like this please toss me a KUDO.  If it's not that good please forget it.

JerryF

[Wildman]

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vimitt wrote:

I have had two Charges that I can't get music onto. I have looked at the posts that gave instructions on how to do it but my computer, or vice versa, will not recognize my phone. When I hook it up to the computer with the USB cable the instuructions say to look in the status bar and select USB connected. The problem is it does not show this option, there are no options. I have created a music folder but have not been able to get any music into it.

I did try to take the card out of my phone and put it into the computer and download onto it that way. But again, it has not worked. It gives me a message saying I can't do it (I am sorry but I don't remember the specific message it gave as to why it would not work).

Any help would be great. Tanks.

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I have to ask after I read this, are you just waiting for this to show up or are you pulling the status bar down and then look for this option?

Also when you said that you placed it in a pc reader and it didnt work, what did it do when you put the card in?

If it didnt read at all then it sounds like you may have a bad card...

[JerryF]

Wildman,

There is a Status Bar when using Windows Explorer.  When you're in Windows Explorer look up to the menu bar at the top of the screen. Then click on VIEW and you will see STATUS BAR.  Click on it and you will have a type of menu bar added at the bottom of the screen.  Maybe it will tell you something.

Put you card into someone Else's PC and if is not recognized there, like has already said, maybe you card is bad.

JerryF

[vimitt]

I appreciate all the information. Unfortunately, I can't get to any of these solutions until I can get my computer to see my phone.

WCMack and JerryF, I have tried both of your suggestions on going into settings and to no avail, there is still no notice in the notification panel when I hook up to the pc or on the pc either.

B33, I have not tried your suggestion yet because I feel if the computer can't see my phone then there isn't any program that will help.

Wildman, No I did not just wait for something to happen. I tried to pull the notification panel down on my phone and I also looked on the windows panel; computer and see if the phone was there and it never shows up. I tried to take the card out again and put some music onto it again. The error message I get is:

An unexpected error is preventing the operation. Error 0x80070079 The semaphore timeout period has expired.

So I have tried the suggestions and still no work. If anyone has any other ideas that I can try to get my computer to see my phone I would love to try them. I will try to hook my phone up to another computer tomorrow and see if the other computer can see it.

Thanks to all

[WCMack]

I tend to agree wtih Wildman that you may have a bad SD card. Can you access or see other files on that card?

[JerryF]

Vimitt,

Take a look at this.  It may be your PC?  If this fixes it, you owe me a beer...okay!

http://www.wiki-errors.com/wiki-errors.php?wiki=0X80070079

JerryF

[vimitt]

JerryF- I did try this fix, it did find many errors but it wanted me to buy the key and I am not in a place where I can purchase it right now. So unfortunately this was not an option right now.

Thanks for trying. 

[hyunjpark]

This is a simple question but I ask this because you didn't mention it but...

Did you install the Samsung Drivers on your computer?

Without the drivers your computer will not recognize your phone.

If you did then just ignore this post. If you didn't, go download the drivers and install it.

[WCMack]

vimitt,

hyunjpark makes an excellent point! I recall that I once removed the drivers from my computer and lost connection between the computer and the phone through the USB. You definitedly need these drivers.

[vimitt]

With this world of plug and play I did not even think that the phone would not download the drivers needed. I will try this when I get home and see if that will help the pc see the phone. I will let you know later.

Thanks!

[JerryF · Accepted solution]

Vimitt,

I agree with you.  In this world of Plug n Play you just don't think of downloading drivers.

Here is what saved me.  I decided to register my Charge phone at the Samsung site, which I did.  But next to my registration it said click here to download and install the drivers for the Samsung Charge i510 phone so I did and never thought of it again.

If I could give you a KUDO I would because you were so nice and polite throughout your frustrating ordeal.

Best regards, 

JerryF

[vimitt]

Well here goes...........After all this......... I thought about not admitting this........I should have read and comprehended what JerryF had to say in the first place:

Using the cable that came with the Charge connect it to a USB port on your PC..

I thought I was using the original cord that came with the phone. When I was on the line to the Samsung tech support he made the same comment. My brain said "Hey, check the cord just for kicks!" Well right there on the tag on the cord it said LG. Oh crap all this time I thought it was the original but it was the cord to my last phone. The guys at Verizon said the cords were interchangable for charging. So I have been using this cord for my charging and trying to use it for hooking up to my computer, and as you all know to no avail. My DUMB FAULT!!!!!!!!!!!

So now I am using the original cord and I now have music on my phone, finally, not withstanding my early onset Alzheimer's. Thank you all for trying to help me. If only someone could help me help myself.......I guess noone can fix stupid!!!!!!!!!

JerryF- You now see why I was so nice through the whole thing...you never know why, what, or who's fault it is.

I hope seeing my "early onset Alzheimer's" will help someone else out by seeing the importance of using the "original cord" that comes with the phone.

Please accept my apologies for all who made suggestions and I would like to again thank you all for taking your time to help a fellow Charge phone user!

[JerryF]

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vimitt wrote:

 QUOTE

WCMack and JerryF, I have tried both of your suggestions on going into settings and to no avail, there is still no notice in the notification panel when I hook up to the pc or on the pc either.

QUOTE

I know that I am picking on words but stay with me.  In the method I suggested you will not get any notice in the notification panel of your phone.  In fact my phone screen stays blank probably because after you checked USB debugging you have gone into your phone like a system programmer does to develop APPS.  You will not get any notice on your PC either.

The only way you will really know that you are connected to the phones files will be after you bring up Windows Explorer on your PC and go down the left column to see the Removable Disk G or whatever letter it is on your PC.

JerryF

[vimitt]

JerryF- I have gone to the windows explorer and computer to look for a removeable disk. I have tried this everytime and I have even left it connected for up to a half an hour to see if it is just taking it a long time to connect, but to no avail. I think I will try to go to the local store and see what they saw.

Thanks for all your suggestions.

[vimitt]

WCMack- I can see all the files but I can't do anything with them.

JerryF-I will try this solution when I get home tonight and let you know.

[WCMack]

Dear vimitt,

Two questions for you:

1. Are you connecting the phone DIRECTLY to the computer, or going through a dock, switch or hub?  I have found you must connect directly to the computer to have it see the phone.
2. In what folder on the phone are your music files?  The should be in the /mnt/sdcard/Music folder.  You can confirm this by using the My Files app on the phone.

Thanks.

[WCMack]

And I just thought of something else. If you have more than one USB socket on the computer, try every one. Sometimes one will work when others won't!

[vimitt]

WCMack- I have tried all the sockets on my pc- still could not see the phone, and I also tried them at work and it could not see the phone either. I will try one more thing from JerryF and if that doesn't work I will take it the local store and see what they have to say.

The difficulty I am having is that the new Charge that I had developed a speck in the camera and I went back to the local store and since the phone was over the 14 day period they had a Certified Preowned  phone sent to me. I am not happy that I paid for a new phone and because of no fault of my own get someone elses cast-off. I have been through a lot with Verizon and am not real happy to go back to the local store AGAIN. I don't like this policy. I think if a person pays for a new phone and the phone has a problem they should get another new phone, at least for a period longer than 14 days, more like 6 months. I did try to put music on my other phone, but I now see I was doing it wrong from what all you guys are saying.

Thanks for all your suggestions.