Gmail shows 3 messages and force close....

dstevens58
Newbie

I show that I have three messages in my inbox.  When I attempt to read the messages, I come back to the listing of my inbox showing three messages.

 

When I attempt to delete the email, by taking long touch, then selecting delete, I get the following message, "Sorry!  The application Mail (processcom.htc.android.mail) has stopped unexpectedly.  Please try again."  There's a Force Close and cannot do anything with the emails.

 

I have used a PC to log into my GMail account and verify the emails are not there.

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B33
Legend

dstevens58 wrote:

I show that I have three messages in my inbox.  When I attempt to read the messages, I come back to the listing of my inbox showing three messages.

 

When I attempt to delete the email, by taking long touch, then selecting delete, I get the following message, "Sorry!  The application Mail (processcom.htc.android.mail) has stopped unexpectedly.  Please try again."  There's a Force Close and cannot do anything with the emails.

 

I have used a PC to log into my GMail account and verify the emails are not there.


   On you incredible you can 1 to 2 things

  

   1. Go to Gmail open it , Hit menu then Refresh

     2.  Hit Menu >settings > Applications >Manage Applications > Clear Cache/ Data Force Close 

      Hit the Home button an then reopen Gmail an see how it works if it Ok then its fixed

     

     

 

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KinquanaH_VZW
VZ Employee Emeritus

, thanks for the wonderful suggestions. All the steps you listed are correct in trying to resolve the voice mail/ message issue. I would also like to add a step that is used to correct minor issues, remove the battery from your phone for 1-2 minutes to perform a soft reset. 

 

Please let us know if any of the steps work to resolve your issue. 

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B33
Legend

Your Welcome B33

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