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Gmail sync no longer works

I can access my Gmail account from the browser on my Droid but if I try to access it from the Gmail icon the screen that appears shows the Inbox status from 2 days ago. The recent email in my Inbox will not load. There is a "Loading conversations" status bar at the bottom of the screen that never completes.

I have looked at the "Accounts and sync settings" and it shows that Sync is ON for my Gmail. If I look at the details on the Sync for my Gmail account it shows that the Contacts and Calendar did a sync just a few moments ago but the timestamp on the Gmail sync is stuck from the last sync 2 days ago.

Does anyone have any idea why the Gmail sync is no longer working?

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PPC_Dude

bjregan wrote:
I can access my Gmail account from the browser on my Droid but if I try to access it from the Gmail icon the screen that appears shows the Inbox status from 2 days ago. The recent email in my Inbox will not load. There is a "Loading conversations" status bar at the bottom of the screen that never completes.

I have looked at the "Accounts and sync settings" and it shows that Sync is ON for my Gmail. If I look at the details on the Sync for my Gmail account it shows that the Contacts and Calendar did a sync just a few moments ago but the timestamp on the Gmail sync is stuck from the last sync 2 days ago.

Does anyone have any idea why the Gmail sync is no longer working?

Try this: Menu > Applications > Manage Applications > Menu > Filter > All ... Scroll to Gmail and select it, then "Clear Cache". Then do a battery pull reboot to the phone.

bjregan

Thank you for the suggestion. I followed the steps, but it's still not working.

PPC_Dude

bjregan wrote:
Thank you for the suggestion. I followed the steps, but it's still not working.

Try the same steps, but instead of "clear cache", select "clear data". You will have to re-enter your google account info after the reboot though. I recommend making a backup of your contacts to a CSV file from a PC before doing it, just to be safe.

bjregan

Clearing the data makes no difference either.

As soon as I click on the Google icon it goes straight to the same screen that shows messages from 2 days ago in the Inbox and the same status that it is trying to load the conversations. When it can't load the conversations it then says "No connection." But the messages from 2 days ago are still sitting there. I tried composing a message from this screen and now I have another message listed at the top with a status of "Sending" that never gets sent. It seems that there should be a way to get out of this screen; something like a Logout option but there appears no way to do anything to get back to a login or configuration screen.

Thanks for the suggestions.

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