Received my third certified phone on Saturday as promised by the support folks. The screen actually works outside and everywhere else. I was very upset with the fact that I was receiving defective phones however the support team kept sending them until I was satisfied. Been with Verizon and I have purchased over 100 high end phones for my company and this one was for my personnel use. It was good to see an individual receive the same type of support as the larger companies (my company included). I hope the support team members that have helped me over the last couple of weeks see this.
Thanks again
Don Wilson
