Google won't load, forced close and flashing address bar?

[kllr1957]

I've owned my phone since March and I'm having my first-ever problem with my HTC Incredible. When I tap the internet icon, Google won't open, the Google address flashes rapidly in the address bar and then the force closed notification appears. I have turned the phone off and back on which did nothing. Any ideas? Thank you, Kathy R.

[Ringah]

I actually just saw this happening on someone elses phone.  I came up with an idea to change the homepage to something other than google, and it worked like a charm.  After that even put google back as the homepage and it worked.

*Edit*  Their phone was also the Incredible sound like something with the phone.

[kllr1957]

Thank you, I tried your suggestion but it didn't fix my Google browser problem.  I switched to Yahoo which opened fine, then back to Google, which behaved just as before. I stopped in a Verizon store today, their only suggestion is to do a hard reset 😞  Kathy R.

[kllr1957 · Accepted solution]

Oh well I'm so dumb--I cleared the cache and cookies and poor Google is fine again...  Kathy R.