Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
HELP! Still dropping data after ICS...
amanda84
Member

For months before the ICS update my data dropped on and off, and I could get it back for whatever duration I needed it by opening a web browser or switching from 4g to 3g. Enabling my mobile hotspot was spotty, at best, and drove me crazy.  Even connecting via ethernet was spotty.  I thought ICS was supposed to fix this issue, but it hasn't.  I am still not holding a data connection.  I have pulled the battery and sim for the two minutes the techs said to.  I cleared cache partitions.  I set the new ICS to operate on CDMA only.  I am still having the issues.  I am lost. 

0 Likes
Re: HELP! Still dropping data after ICS...
vzw_customer_support
Customer Support

amanda84,

No data is no fun so lets get this fixed! Have you ever had your sim card replaced? Does your data typically drop in one location (zip code) both in doors and out? Is your device still covered under warranty? I look forward to your response and to working together to find a solution to your needs.

Thank you,

GeorgeP_VZW

Follow us on Twitter @VZWSupport

0 Likes