Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
HTC Droid Incredible 4g LTE: Messages stopped loading
kguinaldo
Member

My phone has been working fine for months and all day. I get a new text, go to open it, it loads all the threads but when I open a thread it just stays loading and nothing happens. I deleted some apps I thought may suddenly have been the problem, but nothings working. I've restarted it, taken the battery out, everything but a factory reset. Any options before trying the reset?

0 Likes
Re: HTC Droid Incredible 4g LTE: Messages stopped loading
vzw_customer_support
Customer Support

kguinaldo,

Whew! So relieved you haven't done a factor reset just yet. Why? Well, because I say we try one last step to get your texts loading. Please go to settings > application manager > all > messaging (hopefully you're using the stock app already and please do remove any third party messaging apps if that's what you're using) > clear data and force stop. Then give it a shot and keep us in the loop on developments.

EvanO_VZW

Follow us on twitter @VZWSupport

0 Likes