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HTC Incredible Network issues?

I have only had issues with my HTC Incredible here and there. The issue is that sometimes I will not receive text messages or phone calls. There's one specific person I am having problems with and they have Sprint. They say that they called me and texted me and I have received nothing. This isn't the first time it has happened. The day this happened, my phone sounded the notification sound of a message 3x but nothing was there. So I rebooted and it did it again but again, nothing. Anyone out there know what could be the problem or help me fix it? It is really important that I stay connected to this person. Thanks!!

Comments

Ann154

If you are having issues with receiving things from one specific person, the odds are the problem is on their end and not yours.

KinquanaH_VZW

Thanks for the information Ann154. Your correct, the issue is more than likely with the other persons carrier. Additionally , it could also be a routing issue with your account if you have recently changed mobile numbers or ported your number in to Verizon Wireless from a different carrier.

I would have the other person check with their carrier first then if the issue continues, you can contact us to perform further trouble shooting.

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