I have only had issues with my HTC Incredible here and there. The issue is that sometimes I will not receive text messages or phone calls. There's one specific person I am having problems with and they have Sprint. They say that they called me and texted me and I have received nothing. This isn't the first time it has happened. The day this happened, my phone sounded the notification sound of a message 3x but nothing was there. So I rebooted and it did it again but again, nothing. Anyone out there know what could be the problem or help me fix it? It is really important that I stay connected to this person. Thanks!!
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Thanks for the information Ann154. Your correct, the issue is more than likely with the other persons carrier. Additionally , it could also be a routing issue with your account if you have recently changed mobile numbers or ported your number in to Verizon Wireless from a different carrier.
I would have the other person check with their carrier first then if the issue continues, you can contact us to perform further trouble shooting.
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