HTC Incredible, Possible to timestamp incoming texts with a "sent" time?

Droid-GT
Newbie

Hi all.

New here

 

Is there away to have the time a text was sent from someone, as opposed to just what time it arrives at the handset? The only reason I ask is that my phone is off at night, and I'd like to know what time incoming texts were sent

 

My old LG Chocolate 3 would do this... you figure a $600 phone should be able to

 

Thanks

 

R

0 Likes
Reply
24 Replies
budone
Legend

The phone has no way to collect and record the sent time of a messages as it is off. When it is off,  it is a glorified paperweight.

 

I would interested to hear from another Chocolate 3 owner to verify what you stated. I dont know how it could, 'know' the time a message was sent if truly powered down.

0 Likes
Reply
Droid-GT
Newbie

It's not just the chocolate 3, any of the older LG phones, including enV and vx8600 (those 2 examples I know for sure because I owned them) had this feature.

0 Likes
Reply
Droid-GT
Newbie

As a note, I just looked at 2 of my co-workers phones, they shut them off and I sent a text. Waited 5 min and turned them back on.

 

Phone displays "Sent time" and "Stored time" Both phones are LG... maybe this was just an LG thing? Still would be very dumb to not include it on such a "sophisticated" phone

0 Likes
Reply
budone
Legend

I have to say that is a neat feature on the LG's. I stand corrected! Ya may want to go to the HTC site and leave an email on that suggestion for upcoming updates.

0 Likes
Reply
Droid-GT
Newbie

I did send HTC an E-mail about this about a week ago. They said that it was a "network" related item and I should ask my carrier about it... I didn't E-mail verizon about it because I'm sure they'd point back at HTC and I don't want a wild goose chase, just didn't know if there was a feature I was missing so I figured I'd post here and see of someone has come up with a walkaround

0 Likes
Reply
budone
Legend

No workaround that I am aware of.  Sounds like the LG's when accessing the messages in the queue from overnight has the pointers to show arrival time to the system (which I am sure is part of the text that arrives and sits.)

0 Likes
Reply
Ms_Shonta
Contributor - Level 2

The device is working as designed. When the notification is received on the device that is the time that will appear on the message.

0 Likes
Reply
Droid-GT
Newbie

 


Ms_Shonta wrote:

The device is working as designed. When the notification is received on the device that is the time that will appear on the message.


 

Although it may be "working as designed", I am still disappointed that HTC and Verizon couldn't work this issue out and Have a "time sent" stamp along with the text.

 

This way you can address the message based on what time it was sent... e.g. I get a message from a client and I don't know what time the text was sent if I'm out of service or if the phone is off. The priority of responding to an individual text message may be dependent on the time the text was sent.

 

lets work with HTC and get this resolved. Thanks

0 Likes
Reply
LWest
Newbie

Thanks for posting this.  I came to the forum to ask the exact same question.  I've only ever had cell phones that posted the sent time of a message, so it was alarming to turn on my phone and see only the current time of the message received.  This seems unacceptable for a phone that does so much.

0 Likes
Reply
BoShmo
Enthusiast - Level 3

Ms Shonta / Sheneika,

 

I think the question is valid and doesn't really have to do with whether or not "the device is working as designed." That is a horrible, half a$$ answer, especially from a Verizon Wireless employee. Very contradictory of why I have been a Verizon Wireless customer for a decade. Maybe you could refer the inquiry to your Engineering department before just blurting out unhelpful and closed minded statements. Thanks.

0 Likes
Reply
Droid-GT
Newbie

All,

 

Thanks for your support on this matter. I do believe it is an unacceptable answer from verizon also and they should do soemthing to resolve it. Work with HTC and your network engineers to get this fixed.

 

We would expect to see a software update soon that resolves this issue.

 

Thank you

0 Likes
Reply
budone
Legend

And it seems like a very simple switch to make. And I like the idea, I just never knew others phones chose to look at the sent time.

0 Likes
Reply
Harley_Chick
Newbie

Great question!  I've been wondering the same thing for the longest time.  I'll be interested to see if this ever gets resolved/changed. 

0 Likes
Reply
peakcomp
Newbie

I agree! 

 

Poor customer service. 

 

Ken

0 Likes
Reply
peakcomp
Newbie

FEEDBACK  -  - 

 

I am having the same problem as described above ma'am.  Please update the software so we are able to tell WHEN the messages were sent over the network...and not just delivered to the handset itself.  to us , it looks like the message was just received but truly it could have been sent to us HOURS ago..

 

Thank you Verizon Wireless for looking out for the customer's point of view and requests.

 

Ken

0 Likes
Reply
KLL
Newbie

the design is faulty please fix it!

0 Likes
Reply
Droid-GT
Newbie
Thank you everyone for your support.
Verizon, any updates for us?
0 Likes
Reply
budone
Legend

I think it is an HTC issue more than Verizon. The reason I say that is you mentioned the LG's posts the sent time. That tells me the phone and the pointers programmed in the phone determine where to look for the time.

0 Likes
Reply
Ms_Shonta
Contributor - Level 2

I apologize that the phone is designed to received notification time stamped on arrival. After researching that phone and a lot of other phones the HTC Incredible is not the only device that receive messages time stamped once it is alerted on your device.

0 Likes
Reply
peakcomp
Newbie

Please put in a request to have an UPDATE applied to the Droid Incredible so that the messages are STAMPED on network received time, not delivery time. 

 

I know this is possible, as other phones, including my Blackberry have done this.  My blackberry told me exactly when it reached the other party's handset - A DROID should be able to do that and more!

 

Ken

0 Likes
Reply