After spending 2 weeks on my own and hours on the phone with Verizon the low storage problem is fixed with my phone but I still cannot receive any text messages!!!! Verizon's solution to this problem is to buy a new phone and we will let you upgrade early because we know it's a software bug. Just got off the phone with HTC, they know they have a huge problem and plan on having an update to fix software within the next 48 hours. Hoping it works!!!!! Don't buy a new phone just yet!!!