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HTC Sync has stopped working since installation of Gingerbread

As the category of this board would suggest, I have an HTC Droid Incredible phone.

I am running Outlook 2007 on a Windows 7 OS platform.

I have been running HTC Sync between phone and Outlook for 1.5 years.

As I use Outlook as my MASTER contacts list, and since I NEVER add or modify a contact on my phone, the contacts on the phone are expendible!

NOTE: I am ONLY syncing CONTACTS. (Calendar is already stored in Google Calendars, and that's still working perfectly.)

I have an older version of HTC Sync (2.0.25) on my computer, because I was advised some time ago by Verizon Wireless Support to use THAT version.

Only days ago Verizon upgraded my phone's OS to "Gingerbread" (Android Version 2.3.4, build 4.08.605.2).

NOW when I try to sync, I get these error messages on computer:

Result: Synchronization failed
Errors: 2 General
Error due to: Connection to mobile phone timed out

In the past, if I had trouble with HTC Sync, normally I would delete all contacts on phone and "repair" via HTC Sync, overwriting phone with Outlook. But I'm afraid that if I try that, and HTC Sync still does not work, I will have to start loading contacts on phone MANUALLY, and I have THOUSANDS of contacts I use/need.

Please advise.

Comments

nimiaj

Check out the link below:

http://www.syncdroid.net/

Given how thorough you have been, it's possible that you may already seen this! :smileyhappy:

Hope this helps!

williamskipking

WOW! I had NOT seen that website! I was Google'ing for solutions before I was interrupted by other stuff. I'll have to look thru this website.

I found ANOTHER supposed funtioning software: http://www.pppindia.com/contacts-sync/

I installed it, tried it, no dice. I have really good Anti-Virus software, I'm even shutting it off and turning it back on while testing. Hmmm....

So thanx AGAIN! I'll keep you (and this board) informed if I find something that works for me.

nimiaj

One more thing, if you are really trying ALL avenues, why not download the latest version of HTC Sync from htc's website and give it a try as well? I know what Verizon said, but hey that was before Gingerbread! :smileyhappy:

http://www.htc.com/us/support/droid-incredible-verizon/downloads/

williamskipking

Well, I've been at this all morning/afternoon. That newest version of HTC Sync is a DOG, and it doesn't work, either. And I've tried using Googles own tools to "migrate" from my Outlook to Google, and weirdly the GROUPS don't travel! (The GROUPS DID travel when I did a CSV upload from Outlook to Google.) So I'm gonna try reinstalling my OLD HTC Sync software and seeing if that works. At least records ARE travelling to the phone, so I can get SOMETHING to work. But WHAT is still undetermined.

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