Having trouble getting my email from my YAHOO account
bradbev
Newbie

Is anyone else having this problem?  I can't get my email from my yahoo acount to download to my phone.  This started one week ago,  It acts like it is trying to connect but eventually says the network is not available.  I've got a fully charged phone with a 4G connection.  I can get to FB or my gmail account or surf the web.  I've tried to connect from various places other than home and it does the same thing.  I don't know if this is a Verizon issue or Yahoo issue.  Any ideas?

Thanks!

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6 Replies
Not applicable

bradbev,

Welcome to the community! Thanks to everyone for the help. I do agree that adding and removing the Yahoo! e-mail account is the best first step to get this resolved. Below I have the steps to remove and re-add the account.

Remove a Personal Email Account

Add a Personal Email Account

Thank you!

AdamE_VZW

Follow Us on Twitter @VZWSupport

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Ann154
Community Leader
Community Leader

Are you using the default email application or the Yahoo application to get your Yahoo email?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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bradbev
Newbie

I am not sure. Verizon set it up when i bought the phone. worked fine

until a week ago .

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Ann154
Community Leader
Community Leader

A few months ago, Yahoo did some server changes that caused a lot of people to have issues with getting emails from Yahoo on their phones. It was also about the same time as when the Yahoo mail application was released for Android OS.

Perhaps can provide some additional information.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Wildman
Legend

I noticed a few issues off and on during the Yahoo Mail update process but I haven't had any issues with none of my 3 Yahoo Accounts...

Have you tried removing the account and adding it back because some servers security settings gets updated from time to time when work is done to network server, the best way to resolve sometimes is to remove and then add it back and allow the server to verify your device again.  If this does not seem to resolve the issue you may want to try K9 email app on market to see if it helps.... This way you can identify if its a software issue.

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B33
Legend

Tell ya a weird thing i had with Yahoo not too long ago i was able to set up new account with no issues at all using My Droid X but when i tried to do it with my P.c. it would'nt go thru. Tried using FF an IE but to no Avail. But once i got the Acc. set up with my X i was able to go to the Yahoo sight an Log in on the P.c.

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