Headphone Background Noise/Hiss

Detonation
Enthusiast - Level 3

When listening to music through headphone on my Inc, there is some slight background noise similar to the faint hiss/hum you get when listening to an old cassette. Its nothing that loud...you can only hear it during quiet parts or silence. It is there even if the volume is zero. When I pause or stop a song, the noise remains for a couple seconds, then goes away.

Is this normal for Droid's or do I have a defective chip/jack? All other mp3 players I've ever owned have had crystal clear audio (silence is dead silent) and I'm trying to get rip of my ipod and only use my Droid, but if this is normal its a deal breaker.

 

Thanks

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moates
Contributor - Level 3

 

I have provided some information below that may help.

 

1.      Try using another pair of headphones.

 

2.      Try clearing the cache and data on the music app. Instructions are listed below:
-Select Menu
-Select Settings
-Select Applications
-Select All
-Select Music
-Clear Cache
-Clear Data

 

3.      Try a soft reset. Instructions are listed below:

-Power the device off
-Pull the battery for 20 seconds
-Place the battery back in
-Power the device back on

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