Hello,
I'm needing help with my ringtone issues. For some reason my ringtones that I made from my music copied themselves and one of them listed as the ringtone makes a **bleep** generic ring and the other is the real ringtone. It messed up my assigned ringtones and I have been trying to fix this. I cannot figure out how to delete the duplicate ringtones that make the generic noise. Anyone know how to fix this?
Also, again today the phone would not play my music or ringtones as the error this file is not supported message popped up again. I turned the phone off and back on and it was fine. I like this phone but am wondering if this is going to be a lot of work/maintenance with keeping things working right! I don't have time to fix ringtones daily- I"ve never had to do this before with any other phone I've had.
Please if anyone can help- please tell me what I can do.
Thanks!
AJ
No, I don't have any of those types of apps installed. I only have a few music, and wallpaper apps. Is there an app I can download to help with this?
Thanks,
AJ
It sounds as if you placed the ringtones that you created in the wrong folder.
You can remove the ringtones from the device by removing them from the folder in which they are stored.
You can connect the device to a PC, and then explore the folders on the PC, and delete the tones from that folder. That should also correct the problem you are having with the music as well.
When you connect your DROID 2 and computer using a USB cable, you will be prompted to install the device software, Motorola Software Setup Wizard. That is if you have not already connected the device to the computer before. From there you can accept or decline the V CAST Media Manager Application. Then you can go to your My Computer on the PC, and your device should be listed, you can then explore the folders in the phone and remove unwanted ringtones.
Thanks for your advice, but, no my ringtones are not misplaced. It is a software glitch- I've been to Motorola's website and forums and many people are complaining about the same thing I am. They are aware of the problem and are trying to fix it.
AJ
I am having this same problem... it is driving me crazy... brand new phone and it cant keep ringtones and play music. Hope Motorola/Verizon figures this out quickly
I am having this same problem... it is driving me crazy... brand new phone and it cant keep ringtones and play music. Hope Motorola/Verizon figures this out quickly
I sincerely hope you didn't just use your PHONE NUMBER as your user ID. Everyone can see it now.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
may i ask what is the name and location of this folder for ringtones supposed to be?
Start a new topic or ask questions in the open forum.
