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Help!

jmancil1972
Newbie
‎09-11-2011 02:55 PM
Does anyone know how to fix the market from having the Sprint link? I hear it has somthing to do with the build prop file, but not being rooted, I have no knowledge of how to fix this. I've contacted market support, HTC, and Google, but no one has come up with a solution. It's driving me nuts!
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KinquanaH_VZW
VZ Employee Emeritus
‎09-15-2011 03:24 PM

jmancil1972, this issue has been reported and is a known issue to HTC. They are looking into having this removed with any future updates. Currently there is a temporary fix for this issue that may work for some customers. Customers can try resetting the market settings by clicking settings > applications > manage applications > all.  Look for the market application, click on it, and click delete data.  This deletes settings that were loaded initially when a customer first accessed the market.

 

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smitty97007
Contributor - Level 1
In response to KinquanaH_VZW
‎09-15-2011 06:59 PM

So a Verizon rep responds to an issue about an annoying link in the marketplace, but crickets when people are reporting loss of functionality in other threads (Bluetooth) with this Gingerbread piece of junk.  Brilliant...

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jmancil1972
Newbie
‎09-15-2011 07:16 PM
Actually the solution didn't work, but I appreciate the reply. As far as the Bluetooth issue, I had to do a warranty swap for the same issue. This is my fourth incredible. It seemed it was a software bug with the Bluetooth antenna in my unit. If you are still under warranty, I'd call customer service regarding the issue. 9 out of 10 times they will swap out the unit for you. Good luck!
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smitty97007
Contributor - Level 1
In response to jmancil1972
‎09-15-2011 07:38 PM

Sorry their solution didn't work.  I doubt I'm still under warranty - I've had my phone for over a year now, but I do have insurance through Best Buy, so I'll give that a try.  It's definitely a Gingerbread induced issue and they (HTC) tell me it's not possible to revert back to Froyo, so who knows.  I am not a happy camper.  Thanks for the tip.

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