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BeaAnn
Newbie
‎06-03-2013 08:32 PM

My phone is "frozen" and I can't even shut it off to reboot.  What do I do?

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Not applicable
‎06-03-2013 08:54 PM

Have you tried holding power button, volume up, and volume down all three at the same time for 10 or 15 seconds?

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EpJayhawks12
Contributor - Level 1
‎06-03-2013 09:46 PM

If it's a phone that can remove the battery, take it out. If it's a phone that you can't remove the battery from Horses 547 has the right idea

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