Home email

sethcodi
Enthusiast - Level 2

When I try to send an email from my road runner email on my phone it does not send.. it just go to my outbox? Anyone know what I'm doing wrong? Thanks!

0 Likes
Reply
1 Solution
sethcodi
Enthusiast - Level 2

I contacted Time Warner and talked to a tech.... he told me what to put in for my outgoing server had me pull the battery and it worked!!!

View solution in original post

0 Likes
Reply
19 Replies
bearone21
Legend
probably not configured right.

cox/my service has it's way and info is probably available on the rr website for setting up dx email
0 Likes
Reply
sethcodi
Enthusiast - Level 2

contacted time warner and put in the incoming and out going servers they told me but didn't work!! they only give limited help with cell phones told me to contact verizon....

0 Likes
Reply
pool_shark
Specialist - Level 1
You have to make sure to use the correct outgoing smtp server, it's different depending on the area. Mine is smtp-server.roadrunner.com. You also have to use your email address as your username.
0 Likes
Reply
Wildman
Legend

There is still some areas that Time Warner does not grant access to port required to send messages but I am with RR KC and I can send after I got the correct information from provider call TW and if it is possible they will be able to give you correct port and server address to use.

0 Likes
Reply
bearone21
Legend

what server addresses work with rr? auth and or secure?

0 Likes
Reply
Wildman
Legend

Roadrunner.jpg    Roadrunner1.jpg   

0 Likes
Reply
bearone21
Legend
what's this supposed to mean?
0 Likes
Reply
Wildman
Legend

 


bearone21 wrote:
what's this supposed to mean?

That is the working settings for Roadrunner KC you asked about...

 

0 Likes
Reply
bearone21
Legend

i see two triangles inside boxes. if i hover the mouse, one say rr jpg, the other rr1 jpg.

 

just the numerical port settings pop3/smtp, is what i was looking for.

0 Likes
Reply
rcschnoor
Legend

Wildman wrote:

Roadrunner.jpg    Roadrunner1.jpg   


 


Wildman wrote:

 


bearone21 wrote:
what's this supposed to mean?

That is the working settings for Roadrunner KC you asked about...

 


Looks like your pictures did not come through and that is what bearone21 is asking about. Just something that looks like yield signs.

0 Likes
Reply
Wildman
Legend

This is a site bug, the pictures usually come through but it has a delay, I do not know if this is so the admin can verify before allowing them to be post.  It can be a pain..

 

Outgoing Setting:

 

Server:    smtp-server.kc.rr.com

Port:         25

0 Likes
Reply
bearone21
Legend
thanks
0 Likes
Reply
Ann154
Community Leader
Community Leader
The pictures are pending approval. If you went to your user info page and looked at your uploaded pictures, you would find a caption under recently uploaded pictures "pending approval". The person who posted the pictures can see them, but no one else can until they are approved.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
mortb
Specialist - Level 3

I also have Roadrunner and these are the settings I use, with no problems incoming or outgoing

POP-server.your rr city.rr.com

Port 110

smtp-server.your rr city.rr.com

Port 587

Try these and good luck.

 

0 Likes
Reply
bearone21
Legend

same server ports offered up by my cox cs and many other pop3 email outfits.

0 Likes
Reply
AntonioC_VZW
Verizon Employee

 


sethcodi wrote:

When I try to send an email from my road runner email on my phone it does not send.. it just go to my outbox? Anyone know what I'm doing wrong? Thanks!


 

If your device is able to receive emails from your Roadrunner email account but cannot send email, please mirror the incoming server information on the outgoing server information field as this may resolve your outgoing email concerns. If this does not work please contact your email provider as further setting can only be provided by them.

 

0 Likes
Reply
Wildman
Legend

 


AntonioC_VZW wrote:

 


sethcodi wrote:

When I try to send an email from my road runner email on my phone it does not send.. it just go to my outbox? Anyone know what I'm doing wrong? Thanks!


 

If your device is able to receive emails from your Roadrunner email account but cannot send email, please mirror the incoming server information on the outgoing server information field as this may resolve your outgoing email concerns. If this does not work please contact your email provider as further setting can only be provided by them.

 


That wont work because incoming server is a pop server but outgoing is a smtp... 

 

0 Likes
Reply
sethcodi
Enthusiast - Level 2

I contacted Time Warner and talked to a tech.... he told me what to put in for my outgoing server had me pull the battery and it worked!!!

0 Likes
Reply
bearone21
Legend

glad it worked but i recommended talking to them some time back in the thread.

0 Likes
Reply