Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
How do I change gmail accounts so my device recognizes the new one?
Cousinlisa
Member

New to smart phones, I entered a new gmail when I set up my new mini and decided it was not a good email address so I set up a new email address.  I changed it in my phone, in several places but it still says that it is having trouble connecting to my old gmail address.  Not sure how many places in my phone I need to change that.  I am also not able to get into the play store even though I have my new gmail address there as well.  It just keeps going round and round with a white screen and circle.  Any suggestions on either...?

Tags (1)
0 Likes
1 Solution

Correct Answers
Re: New to smart phones, ?? changing gmail accounts so the phone recognizes the new one?
Ann154
Expert
Expert

Factory reset the phone and use the new Gmail address to sign into the phone with.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

0 Likes
Re: New to smart phones, ?? changing gmail accounts so the phone recognizes the new one?
Ann154
Expert
Expert

Factory reset the phone and use the new Gmail address to sign into the phone with.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes