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How do I get the icon for basic voice mail back on my screen?
cybasmith
Newbie
‎05-21-2016 10:04 AM

While trying to get rid of "visual voice mail" on my Motorola Droid Ultra  I lost the voicemail icon on my main screen.  How do I reset it to JUST have basic voice mail?

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Re: I've lost my voicemail icon on the main screen
SuzyQ
Community Leader
Community Leader
‎05-23-2016 08:34 AM

As Ann154 said, the icon is for the VVM app; you can set a speed dial for *86 to access the basic voicemail; set up a contact called Voice Mail, and put the speedial for that contact on your homescreen.

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Re: I've lost my voicemail icon on the main screen
Ann154
Community Leader
Community Leader
‎05-21-2016 10:26 AM

Icon for the voicemail app is meant to access the Visual Voicemail system and not the basic non-visual voicemail.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: I've lost my voicemail icon on the main screen
SuzyQ
Community Leader
Community Leader
‎05-23-2016 08:34 AM

As Ann154 said, the icon is for the VVM app; you can set a speed dial for *86 to access the basic voicemail; set up a contact called Voice Mail, and put the speedial for that contact on your homescreen.

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