How do I rid the Extreme alert notification from t...

RandRat131 · ‎03-19-2013

I got one of those Extreme alert on my smart phone. I disabled it however the Notification is still present. Red Triangle! How does one remove this?

Ann154 · ‎03-19-2013

Does the clear option not work?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

vzw_customer_support · ‎03-29-2013

Dear RandRat131,

Good afternoon. Having an unwanted notification can be frustrating. Especially after disabling the notification. It will be my pleasure to address your notification concerns.

When you drag down your notification bar at the top of your phone, you should see the Extreme alert and a clear to the left. If you press clear and the notification does not go away, please remove the battery from your phone, then put back to your device. When you power your phone back on, the notification should be removed.

In the event you still have the alert, please feel free to reach out to us. We will be happy to assist you in further troubleshooting. Have a great weekend.

Thank You,
MichelleS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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