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How do I transfer photos when phone charging port is inop?
jenika
Newbie

I have received a replacement phone, have backed up the contacts and have moved the memory card from the old phone to the new, but I can't figure out how to move all the photos and videos that are on the phone.  I really want to retrieve them as there are so many little videos of my old Lab that I lost a month ago. 

Also, on the new phone, I'm not able to bring up the photos that are on the memory card.  I can locate them when I hook the phone to my computer, but they won't come up on the new phone. 

Any ideas?

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Re: How do I transfer photos when phone charging port is inop?
smartguy
Enthusiast

Have you formatted  SD car din FAT32  format?

You can  connect device to PC and mount as  Disk drive nad then transfer  all pictures or videos to your compouter , format  SD card in FAT32  and put back picts on  SD card , it will  help .

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Re: How do I transfer photos when phone charging port is inop?
Tidbits
Legend

you can setup something like Dropbox or similar and transfer your photo's that way.

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Re: How do I transfer photos when phone charging port is inop?
jenika
Newbie

The charging port on the phone is damaged, so I don't have a way to hook it to the PC. I thought I could individually email the photos to my PC, but the service on the original phone has been disconnected. Then I thought maybe I need to get another memory card or a larger one and transfer to it, then to the new phone... The original memory card is full, so I guess the balance of the photos are just in the phone. I've transferred the images on the card

to my PC so maybe I should format it and see if I can somehow transfer the images on the phone to the card. I'm almost out of time as I have to send the original phone to Asurion, the insurance company who replaced it.

Thanks for any help!

Sent from this wild & crazy iPad iii

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Re: How do I transfer photos when phone charging port is inop?
jenika
Newbie

The charging port on the phone is damaged, so I don't have a way to hook it to the PC. I thought I could individually email the photos to my PC, but the service on the original phone has been disconnected. Then I thought maybe I need to get another memory card or a larger one and transfer to it, then to the new phone... The original memory card is full, so I guess the balance of the photos are just in the phone. I've transferred the images on the card

to my PC so maybe I should format it and see if I can somehow transfer the images on the phone to the card. I'm almost out of time as I have to send the original phone to Asurion, the insurance company who replaced it.

Thanks for any ideas!

Sent from this wild & crazy iPad iii

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Re: How do I transfer photos when phone charging port is inop?
Tidbits
Legend

Connect your phone to wifi use an app called dropbox. Install dropbox on your computer and it should instant upload and download.

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