How do I transfer pictures and videos on to computer

[hpkitta]

Have all on Micro SD card, but computer won't read it. Used card reader as well as other computers, didn't work.

[vzw_customer_support]

Hi hpkitta,

I definitely understand the concern of having the availability to transfer pictures from an SD Card to your computer. My apologies that your computer may not have the necessary drives. Have you confirmed that the proper drives are installed? A detailed walkthrough on how to transfer photos can be found by visiting http://vz.to/15hydP2, thanks!

MatthewS_VZW
VZW Support
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