How do you get your videos on the phone memory to your computer??

[fefuphtc]

I can't get my videos stored in my phone memory to my computer or sd card. I got a replacement phone, but I'm trying to get the videos off my old phone. I called tech support, but they were no help. Can anyone  help me?

[AZSALUKI]

You should be able to plug in the phone to your pc via a usb cord and select to use it as a disk (you select this on the phone, not the pc). You can then view the phone's directory just like an external hard drive from Windows explorer. Then find the folder in the phone's directory and copy and paste the folder or the video files in the folder to the hard drive on the pc.