How to stop hanging up or calling other numbers while in a call.

admsteck
Newbie

My wife has the Droid 2 and she has been having continuous problems with the phone hanging up on her calls or dialing her voice mail while in a call.  I have had several calls hang up on me as well.  I have checked how she holds the phone to make sure the proximity sensor is working and everything appears fine.  She has even tried pressing the power/lock button as soon as she enters a call with no improvement.  Has anyone else seen this problem and what can be done to fix it?

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pool_shark
Specialist - Level 1

I have never had that happen, have you tried using a BT headset?

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novabsn
Newbie

I have had it happen MANY times. I do not want a bluetooth device since I do not get enough calls to justify having something in my ear all the time.

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August03
Contributor - Level 3

When speaking on the droid devices once the phone is placed to your ear the screen should go black and once you pull the phone away from your face it should light back up giving options to either make a call or hang up or other options.  If  you are still able to call while the phone is in use and the device is up to your face, try to do a battery pull by removing the battery while phone is powered on and let the battery stay out for about 10 to 15 seconds then replace the battery and see if there is still an issue with the device calling other people while the phone is in use. The next option if you are still having the issue to do a factory reset but make sure the SD card is removed before performing the factory reset here is the link for instructions on the factory reset http://search.vzw.com/?do=viewdoc&id=31308&p=null

 

 

Hope this Helps

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