How to turn off security on Droid X

dsmcgook
Newbie

Downloaded new software update and now everytime I use the phone I have to punch in a code.

 

Security settings say offsite admistrator must change.  Anyone know how to do that?

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Ann154
Community Leader
Community Leader

Do you have a corporate email account synced to the phone?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Android10
Contributor - Level 3

If you are accessing the Exchange Email, that is a security enhancement.   If you do not know the security code you can request it from the System's Offline Administrator.  

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shawnb
Newbie

I had this same issue when my new (2+ hours old) DroidX updated OTA to 2.2.  I googled it, and it seems to be a common problem with this update, but I couldn't find a solution other than doing a Factory Data Reset.  I reset, setup my accounts again, and haven't been asked (or forced to setup) a PIN since.  

 

Factory reset clears all of your data, so make sure you back up your phone first.

 

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