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I am not receiving texts
ayanks7
Member

I can send texts but I can't receive....I have rebooted and taken battery out...what now?

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Re: I am not receiving texts
Ranchero
Member

Me TOO!  Please reply if you figure it out.  I went to the Verizon store yesterday and the guy said to clear off all of my pics and videos and hopefully that will work.    I have my doubts that is the issue. 

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Re: I am not receiving texts
Not applicable

ayanks7,

I understand how important text messaging is and I would like to offer my support. Do you recall when you originally noticed you were not receiving text messages? Are you using any messaging applications other than the one built into the device? Removing the battery and rebooting was a great step to take. I also recommend dialing *228 SEND and selecting option 2 when prompted and once programming is complete to reboot and try texting again. If this fails, I would like to look at the specific settings on your account, so please feel free to send me a direct message for further assistance.

Thank you,

AdamE_VZW

Follow us on Twitter @VZWSupport

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