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I can't access my photo gallery.

This Problem just started. When I attempt to open my photo gallery, it will open up for around a second, and then shut back down. When it does open for that second, it's just the gray background and no folders. My photos are accessible through the camera app.

Comments

crb79

I had this same issue the other day. The fix for it is to go to Settings, applications, manage apps, pick the All tab, find Gallery, Media Container Service, and Media Storage. You need click "Clear data" on each of these then click force stop. Once you have done all three, to a battery pull reset.

Now, be fore warned: This will mess up all your ringtones and notification tones, you will have to reset them once your phone comes back up.

If this does not work for you do a search on the Marketplace for Gallery 3D. It's an updated Gallery app and will allow you to find any corupt pictures/videos easily. If you find any pictures or videos in your folders that are solid black or white delete those and your Gallery should function properly again.

Wildman

Actually just clearing the Media Storage option will work... Chack out post to identify the nature of issue...

http://community.vzw.com/t5/DROID-X-by-Motorola/Problem-Identified-for-Gallery-Force-Close-Issues/m-p/482030#M21721

pool_shark

The battery pull isn't necessary either, just reboot it after clearing media storage.

I would start with trying Gallery 3d since it's the easiest option, it has worked for several people.

AraceliT_VZW

Thank you all for your replies. The option that crb79 provided to clear the data is correct. Sometimes a file can become corrupt, which causes this issue.

Thank you,

AraceliT_VZWSupport

Wildman

His information is correct but clearing the data on the Gallery does nothing, the only working solution is to clear the data on the Media Storage. The Gallery option only clears settings for the Gallery which will not fix this issue but when you clear the Media Storage data it removed all cached data for all the media apps and allows phone to rebuild the information.

Once again I have to point out that this happens due to .NoMedia files being added to the system in one of the directories that makes the images become invisible to gallery but if file is in cache the gallery thinks file is corrupted because it cant read it anymore. The file isnt corrupt but hidden.... this is easy to test, just create a blank txt file and name it .nomedia.txt and place it in a photo directory and reboot, most cases the gallery will crash next time you open it.

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