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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I have been billed for sending one text, which I do not know how to do, and for four texts received. I do not want to send or receive text messages. How can I avoid and stop?
jredd
Call customer service(*611) and have all texting blocked on your line. I believe you may also be able to do this online in MyVerizon.
Call Customer Service and verify that your phone did send/receive texts ... there may be a glitch somewhere in the system. If you didn't send/receive any, sometimes Customer Service will reverse the charges. You can also have them put a text block on your phone.