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I got a new droid ultra I am not receiving messages from some people nor are some of my messages being received
stormybaby
Member

My droid4 crashed and I got a new droid ultra.  I did not transfer any contacts, this phone is "new"  Some people have stated they have tried to text me ( some old contacts, but some completely new) and I have not received their texts.  I have also tried to text and these have not been received.  Do I need to set something on my phone? please help

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Re: I got a new droid ultra I am not receiving messages from some people nor are some of my messages being received
vzw_customer_support
Customer Support

Hey there stormbaby,

Congrats on the new phone! The Droid Ultra was a great choice. Let's get those messages flowing. Do you get an error message when you try to text? Can you make and receive calls ok? Please power off the phone and remove and reinsert the sim card,http://vz.to/1bU6rg9, and test again.

NicholasB_VZW
Follow us on Twitter @VZWSupport

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