Any thoughts as to what is wrong?
Hi Imbabwa, I apologize for delay as I understand this is a time sensitive matter! It sounds like Call Restrictions might have been accidentally setup. Try checking Menu>Settings>Location & security>Setup restriction lock>Uncheck Enable restriction lock. Please keep me posted on the status as it would be my pleasure to provide additional assistance.Thanks, YaleK_VZWFollow us on Twitter @VZWsupport