I tried everything that people have suggested in here.
- Remove some apps - I only had 10 at the time - BIG DEAL!
- Take out the battery.
- Clear all Cache.
- Customer service walked me through a hard (Factory reset). What a PAIN - setting up all accounts all over again, etc...
- Most recently, I put it in Safe Mode, deleted all 5 apps AGAIN, cleared the cache & powered down. I just powered it back up. Now it's sitting here with the Motorola "M" on the screen!!! I'm going to have t remove the battery, I guess???
I hate this phone anymore!
Since the factory reset things are WORSE than ever! The voice recognition wont do anything I ask it to, the GPS gets locked up all the time, now AND it still TURNS ON ALL BY ITSELF - NOT GOOD IN THE MIDDLE OF A MEETING!!!! I had to take the battery out while I was on a flight yesterday! It's like the Movie bad boy doll - "Chucky" It comes to life all by itsself!
ps
Know what else - They sold me this phone as a "SKYPE" phone... I was telling my grandson in front of the salesgirl - "Look we'll be able to see Mommy on her business trip to Louisianna." There is NO forward facing camera on this phone!!! Yea, there is skype on it - but its a PHONE!!!! Why do I need audio skype when I have a phone in my hand??? Verizon really did me wrong!