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I need help
kpmctear
Newbie

I am not able to make any phone calls, and my phone is not ringing, so I am not receiving any calls

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Re: I need help
vzw_customer_support
Customer Support

kpmctear, I know how important it is to stay in touch with friends and family!  I would like to help.  When did this problem start?  What zip code are you in?  Please try removing and reinserting the SIM Card.  http://bit.ly/SfQ1Eg  Do you have a 1X, 3G or 4G signal?  Let me know so I can further assist.  Thanks!

AnthonyTa_VZW
VZW Support
Follow us on Twitter @VZWSupport

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