If I get Total Equipment Coverage for Droid Charge, will I be billed $99 when my phone is lost

[SandraW]

If I get Total Equipment Coverage for Droid Charge, will I be billed $99 when my phone is lost

and replaced with a refurbished Droid Charge?     (because of the $99 deductible)

[PJNC284]

yes.  The deductible applies to anything other than manufacturer defects.

[SandraW]

so I have to pay them $99 before they'll ship me a replacement Droid Charge?

[cstrait001 · Accepted solution]

Yes. You pay up front, not billed.

[JoeL_VZW]

Thank you to the community for your replies.

Its very frustrating when a device gets lost. Total Equipment Coverage protects you from paying full retail price for a device. Yes the deductible is 99.00 for a smart phone prior to Asurion sending out a replacement device. Please click this link to see the great benefits of Total Equipment Coverage.

Thank you