Inc2 Only stays on for a minute, then reboots into recovery?

jlallier
Newbie

Have an Incredible 2 and it has been working for quite some time perfectly normal.

 

Recently, I changed the battery as I did every other day and powered it back up.  It rebooted with no issues.  After about a minute of being powered on, it then says "Powering off, rebooting", then reboots into a black screen with an icon of an open box with a little green droid and a progress bar starts to fill in below it.  After reaching about 25% full, it then changes to a triangle with exclamation point and green droid guy with no progress bar and just sits there.  

 

I have to do a battery pull to get it to do anything, and then it only reboots and does the same thing over again after about a minute in the Android GUI/OS.  I have tried booting to "Safe Mode" and it still does the same thing.

 

Anyone have a similar issue and know what the issue is?  

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Wildman
Legend

Try booting into safe mode, if it boots clean without restarting then you will know that your issue is software related...

 

http://support.vzw.com/clc/devices/knowledge_base.html?id=31062

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gormless
Newbie

Wildman wrote:

Try booting into safe mode, if it boots clean without restarting then you will know that your issue is software related...

 

http://support.vzw.com/clc/devices/knowledge_base.html?id=31062


That's a safe-mode boot for the Incredible. That won't work for the Incredible 2 (there's no optical button to press).

 

Safe mode for this phone:

 

http://support.vzw.com/clc/devices/knowledge_base.html?id=42081

 

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jlallier
Newbie

As stated in my OP, I did try safe mode and it still failed.

 

This sounds more like issue that other person posted about the update not working.  Since I am rooted, it is especially puzzling as I am already at or above the OTA updates that the phone wants to receive.

 

Currently, I was able to boot into recovery, wipe all the cache/data and flashed a brand new ROM with Gingerbread on it.  Verizon is sending me a replacement phone, though I am not quite sure that I am going to use it.  (VZW tends to believe that all things are Hardware issues, and I do not believe that this is the case here.)

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gormless
Newbie

First question - is your phone rooted? This is a pretty substantial update (4 Mb). I'd be wary installing it on a rooted phone.

 

I had the same problem with my phone tonight. I was able to recover because I have the Android development kit on my PC and was able to figure out what was happening. I plugged in the phone when it was showing the failure icon, then used 'adb shell' to connect to the phone. 

 

This gives you recovery access. I found an update in /cache/fumo/OTAPkg.zip along with log files saying that it failed due to signature verification failure (corrupted download, apparently.)  I removed that zip file ('cd /cache/fumo', then 'rm OTAPkg.zip'), exited from adb and used 'adb reboot' to restart the phone. After the restart, I had an error message saying the the update didn't apply properly, but it didn't reboot after that.

 

Once I had it back stable, I was able to apply the OTAPkg.zip by hand.

 

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