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Incoming Phone Calls Go Straight into Basic Voicemail - Can not be intercepted

I have a Droid Charge - I have basic Voicemail - When an outside phone call comes in, I can not answer it direct - it only goes into Basic Voicemail, then I have to retrieve it and call back -Why? - How can I fix? I like voice mail but this is awkward and inefficieint! Thank You in advance!

Comments

tikibar1

could you have accidentally forwarded your calls to voice mail?

jeparham

Same thing started happening to me today: ALL calls go directly to voice mail.

And since I have no idea how to forward ALL calls to voice mail, I feel pretty certain that's not what has happened to my phone.

DaveMax

I have a Note II. Just recently, I find that after a period of no calls, incoming calls go straight to voicemail. Sometimes they ring at the phone first, but then hang up immediately - usually, however, there is no indication at the phone at all. If I then call out, subsequent incoming calls are just fine. I have seen other posts complaining about similar problems, but all indications are Verizon has no idea what this is or how to fix it. It seems making a call every hour or two stops the system getting into this state?

unknown

Try doing the following: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=17268 You can also call your own cell phone from a landline and when the recording starts playing hit the # key Enter your pass code. Then when you hear administrative options I think its 4 it says to turn voicemail on or off press??? There are other options as well. But look at the web site I gave a link to and try those first. Good Luck

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