Incredible 2 powers down and then powers back up when it feels like it

I am on my 4th Incredible 2 ,have talked to Verizon and Htc , units sim card and battery have been replaced . Thought it was my Bluetooth headset purchased another type . Thought it was my sync in my motor vehicle but not always using it . It actually power down today while in the house with no bluetooth or sync going only being charged .

Accepted answers

ChristinaB_VZW

Hi Bcc73,

Great news! There is an update for the Incredible 2. It is not an update to the Gingerbread software, but is an update to the current device software. Here is a link to view the instructions, as well as the benefits, so you can perform the update.

http://support.vzw.com/system_update/htc_incredible_2.html

Thank you for your posting and have a good day!

All comments

Jon_Doh

i had this problem with my first one. Not only would it reboot itself, but it would call people on my Favorites list. I would even get phantom calls off my Favorites list. When I answered, nobody was there and the person who supposedly called me said they hadn't called. Anyway, after exchanging it for a new one those problems are gone.

I would suggest a new phone, but if you are on your 4th one I don't know what to suggest except to try a factory reset and to make sure all the software is upgraded to current.

jar323

I have had a few random times where my phone restarts; I realize it is a glitch but also wondered if I was somehow holding down the power button while it was in my pocket. I really wish this phone didn't have so many glitches; I had the Incredible and had to replace it due to damage, and they only would send the Incredible 2. Sometimes I miss my first one!!

ChristinaB_VZW

Hi Bcc73,

http://support.vzw.com/system_update/htc_incredible_2.html

Thank you for your posting and have a good day!

pltrupe

I just bought this phone and am having this problem. When I go to do software update, there are no updates. Any other suggestions for fixing this?

AnthonyTa_VZW

pltrupe wrote:
I just bought this phone and am having this problem. When I go to do software update, there are no updates. Any other suggestions for fixing this?

pltrupe,

Sorry you are having trouble with updating your phone's software! I would be happy to assist you!

I would first like to know the software version that is currently installed on your Incredible 2? I'm including a link below with instructions and screen shots of how to check the software version:

View Software Version - HTC Droid Incredible 2 ADR6350

Please let me know what you find.