Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
My phone was working fine until this evening. When I went to check my email, the screen went first to the red eye, where it stayed for a long time, then the phone started the reboot cycle and just kept repeating that. I couldn't shut it off normally, so I pulled the battery. Now it won't start at all. The battery had plenty of power, and I also tried a spare battery that was fully charged, so that is not the problem. Does anyone have any suggestions?
Semasten, I know it would be frustrating for your phone to suddenly not turn on. I'm hoping this issue has been resolved by now, but if not, then the device may need to be replaced. If charging the phone or removing the battery don't resolve, then a warranty replacement would be the next step. You can contact us directly at 800-922-0204 from a different phone, or send me a direct message.
Let me know if you need further assistance.
Follow us on Twitter @VZWSupport