Incredible Piece of Junk is what it should be called

Question

I changed from the Blackberry last year to the HTC Incredible, and this phone is nothing but problems.  People dont get my text messages, emails difficult to read or open...dropped calls.  I have a remote office, where I cannot even get a signal - yet when my kids stop by with their phones ( also on my Verizon account), they have no problems making calls ....INCREDIBLE!

I wish I had never changed...I tried to upgrade to a new phone, but was told I am stuck until 2012 with this Incredible.  I pay over $500 a month to Verizon for 4 phones, I cannot believe they will not let me change back to the Blackberry phone...

Any ideas on who to call to get some help with this?

AZSALUKI · Accepted Answer

you can most certainly change back to your old blackberry. just grab it and take it into a store. tell them you want to activate it, and deactivate the inc. if you no longer have the bb, then do what was mentioned above. get on ebay or a number of other thrid party websites that sell phones and buy a verizon one. you'll probably spend $100-200 to get a decent bb or used android.