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Incredible shipping

I was told by a 611 rep today that 5000 Incredibles are available to ship if you order it through them. Verizonwireless.com just pushed their ship date to 1 June, I guess Verizon has more than one bucket of phones and they wont cross lines. To me, as a customer who wants an Incredible, it seems that I should be able to order it online and have it ship form the same warehouse that the 5000 units are sitting in. Make me wonder if customer service is high on Verizon's priority list.

Comments

TheGreatOne

gainesville wrote:
I was told by a 611 rep today that 5000 Incredibles are available to ship if you order it through them. Verizonwireless.com just pushed their ship date to 1 June, I guess Verizon has more than one bucket of phones and they wont cross lines. To me, as a customer who wants an Incredible, it seems that I should be able to order it online and have it ship form the same warehouse that the 5000 units are sitting in. Make me wonder if customer service is high on Verizon's priority list.

I read that Verizon customers whom are do for an upgrade or are already a Verizon customer are the first ones to get the Incredible device. That the other people wanting a phone without contract have to wait.

CorpITguy

When I orded mine the both customer service and the website said the phone wouldn't ship until 05/07. I placed the order in the morning on 05/02. Much to my surprise I received an email with tracking # saying it had shipped. Fedex had already picked up the package. I received the phone on the 4th. New customer also.

Good luck!

coloratura

Hmmm...I am wondering about this too. Is VZW currently shipping any Incredibles? I have been with them for about 11 or 12 years, was due for an upgrade, and ordered my Incredible online 5/10. I haven't received any notice that it has shipped, and when I check my order status it just says that my order has been processed and I should receive it within 2 to 3 days. I'm wondering if they aren't shipping any until 6/1 maybe??? I'm too excited to wait that long.

new2vzw

I am a new customer with Verizon and purchased my Incredible on 5/8. What I was told was that if the purchase was made prior to 5/8 they would be shipped no later than the 5/14. Purchases after 5/8 will be shipped no later than 5/26. And now I am assuming if you purchase an Incredible, it will be shipped no later than 6/1. I don't think it matters whether you are a new customer or not. I know someone who was a new customer and purchased it online on 4/29, received it on 5/3. We will see when I actually receive it.

mikage31582

For what it's worth, I ordered the Incredible in store on the 11th and it was shipped on the 12th with a delivery date of today. It seems like different stores have different pools of phones to ship, at least according to both the in store CSR and the corporate one. If you don't want to wait, maybe you can find a store that still has some allocated ones left in the WH?

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