Installation unsuccessful
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I've visited this site a few times after getting my Incredible 2 and found it useful. I'm now on my third phone (certified like new), had it for 2 weeks and now when trying to install apps I'm getting "installation unsuccessful". Any help would be greatly appreciated.
Solved! Go to Correct Answer
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Hi Lad12986,
I understand your frustration! I would like to ask if you could follow these steps for some additional troubleshooting.
1. Press Menu.
2 Open Settings.
3. Select Applications.
4. Select Manage Applications.
5. Select Market (You may have to press Menu > Filter > All to see it)
6. Select Clear cache.
7. Back out of the screen and select Download Manager.
8. Select Clear data.
8. Also clear data for Google Apps, Google Talk, and Checkin Service (if applicable). Some users are reporting they had to clear data for the Browser app as well.
See if downloading from the Android Market works after following these steps, and post back with your results.
Thank you!
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I should add I get "installation error Unknown reason - 110"
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I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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Thanks for the info; I tried it several times to no avail. I did a factory reset twice today; the first time to resolve my original problem, unsuccessful installations, the second time to resolve the market app not working. This is getting old fast!
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Hi Lad12986,
I understand your frustration! I would like to ask if you could follow these steps for some additional troubleshooting.
1. Press Menu.
2 Open Settings.
3. Select Applications.
4. Select Manage Applications.
5. Select Market (You may have to press Menu > Filter > All to see it)
6. Select Clear cache.
7. Back out of the screen and select Download Manager.
8. Select Clear data.
8. Also clear data for Google Apps, Google Talk, and Checkin Service (if applicable). Some users are reporting they had to clear data for the Browser app as well.
See if downloading from the Android Market works after following these steps, and post back with your results.
Thank you!
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Again, thanks for the info. Resetting to factory settings resolved my issues - downloads installed and market worked. If I experience the same problems again I'll try these suggestions (if I can find the phone after I throw it )
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I have the same problem and I tried everything that everyone is saying but I still can''t get anything to download or even update. So what should I do?
