Internet has stopped working since the update.

lilpeep05
Newbie

Since the update ive been unable to get a web page to pull up. I keep getting the  "the application internet (process com.android.browser) has stopped unexpectedly. please try again.  The internet connection itself is still working and my you tube, email updates, all of that works just fine. I just cant get an actually web browser page open. Has anyone else come across this issue?

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Brass
Enthusiast - Level 3

Try deleting the Internet cache data and forcing the application to close.

 

Go to Settings -> Applications -> Manage Applications -> All (tab); scroll down to "Internet" and open the properties for the program.

 

Press the "Clear Data" button then "Force Stop".

 

Back out of the Settings menu and try to get on the Internet again.  

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Brass
Enthusiast - Level 3

Go to  Settings -> Wireless & networks:  Uncheck everything except "Mobile network".

 

Try to get on the Internet.

 

If that works, you may need to delete any of your personal networks from the phone and re-associate your device with a Wi-Fi network or Bluetooth link.

 

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lilpeep05
Newbie

nope... that didnt work

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Brass
Enthusiast - Level 3

Did you find any of the other networks enabled when you checked the settings? 

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Brass
Enthusiast - Level 3

Try deleting the Internet cache data and forcing the application to close.

 

Go to Settings -> Applications -> Manage Applications -> All (tab); scroll down to "Internet" and open the properties for the program.

 

Press the "Clear Data" button then "Force Stop".

 

Back out of the Settings menu and try to get on the Internet again.  

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lilpeep05
Newbie

YAY!!!! i wasnt able to do a force stop but after i cleared that data i gave it a shot. AND IT WORKED!!!  thanks guys

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