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It's August 16th and we have yet to see Android OS 2.2 (Froyo).

Okay Verizon is it now or never...We've given you a lot time. We even gave you an extra day according to the rumors we all saw online. Which I admit I have seen one story that said August 16 is the day of release for Froyo for the Droid products that have not received it yet. Why have you still not released the update yet? Do we need to stand outside your cooperate buildings with signs saying "We want Froyo" is that the kind of motivation you need? (I don't recommend doing this.)
Look we are all patient, loyal, mature, paying customers right? Give us some kind of clue of when you are planning to release it. Why do you have to keep the new software a secret from us? We know its coming we just have no idea when, and we are tired of being left in the DARK! Please let us know something, please give us a date. Please stop teasing us with Ooo's and Ahh's We want Froyo and we want it now! On an additional note, I have no idea if anyone from Verizon actually reads this. I'm hoping they do but really this is to grab the attention of all the customers like me that are tired of Verizon being the only company that severely hides any information and delays every update for every phone they have ever released. If you feel the same way I do please submit a letter in writing to Verizon Cooperate or post a message on their Twitter or post a
question on their Support Forum. Do something to grab their attention cause they need to know their customers mean business. Thank you to whoever reads this and I hope you share my grief's.

Comments

ericreinhardt

All the rumors are pointing to August 18 as the date as well as the android forums. Hopefully the Incredible will see it in 2 days but who knows. My Eight Ball app says reply hazy try again. So take it for what its worth.

Eric

dabubbakin

I smashed my 8 ball last month when we lost 720p! But..... who knows. Maybe this is it?

24c

All I can say for sure, based on my experiences, is that after I get it, I'll have it, and no sooner.

AZSALUKI

let them work everything out. trust me...you DO NOT want an update that's not as ready as it can be. see all eris users and the 2.1 update for reference! it was a nightmare.

Nismo6921

Okay so two more days...I shall wait and see what happens.

Dangerous_Dave

AZSALUKI wrote:
let them work everything out. trust me...you DO NOT want an update that's not as ready as it can be. see all eris users and the 2.1 update for reference! it was a nightmare.

+1! This is just a carbon copy of waiting MONTHS for the 2.1 update for the Eris. People yelled and screamed and complained that they wanted their update and they wanted it NOW! Then when they got it, they yelled some more about the bugs. HTC Sense just makes getting it right that much tougher. It'll come when it comes.

PurpleJJ

http://www.pcmag.com/article2/0,2817,2367821,00.asp

Nismo6921

I've also seen this link that claims to be from a reliable source:
http://www.usanewsweek.com/news/HTC-Droid-Incredible-Getting-Android-2-2-Update-Aug-18-1281959240/
So that's two confirmed sources saying tomorrow is the day, lets hope it's true.

fezzik

Might be put off a little because there was a delay with the Droid OTA. Not sure where it is standing currently. HTC has posted the source for both the Kernel and the 2.2 port so it can't be too much longer. It is obviously ready to go if they have already posted it on their site.

AZSALUKI

droid users began getting it yesterday.......the other thing that started yesterday? complaints about their devices not working.

Nismo6921

Good Morning Everyone,

I'd like to welcome you to August 18th 2010, the day Verizon will once again dissapoint a lot of their customers. To those who said I may have spoke too soon about my assumption of how much Verizon actually cares about their customers, I want you to notice how obvious it is that Verizon is still witholding Android OS 2.2 (Froyo) over our heads like a jocky would would use a carrot to get a horse to keep on walking forward. We are blindly believing and hoping that every rumor we hear is true, while Verizon employess (wether they have Froyo or not) are sitting back and laughin at us. We should not take this so lightly, we should act in the manor as I have mentioned previously. The only way to get through to these people is to unite our efforts and peirce through their front lines head-on (I know you like that war-tactic referrence) but seriously the best way to do that is to compose letters and send them off, or send emails to them, or call them and call them frequently - post here, post on their facebook, post on their twitter. Make our demands heard, we know Froyo is ready look how many devices and other cellphone carriers are already using it. HTC is probably wondering why Verizon is taking so long to release this update as well, I assume this because they have already released the source code for the Froyo update on their website - some people say thats like a direct slap in the face to Verizon, I tend to disagree thats not slap thats a freaking WAKE UP CALL!!! And I don't know if you notice but Verizon still has yet to confirm the date themselves all "supposed ligitimate" confirmations have been by thrid party sources or by employess of Verizon that say the outlook on testing progress look good...OK! Well if thats the case then release it. Trust me if there are issues your devoted customer will be more than happy to let you know whats not working properly so you can get it fixed in a timely fashion. Truth is isolated phone testing will not narrow down all possibilities for errors, due to the fact real time everyday life testing (which can only be done by collecting infomation from customer) is not possible, giving out the update and letting the users find out all the bugs (if any come up) is the best form of testing for any new software. But whatever so it's the 18th they are saying Verizon has got it now and are testing which means they are gonna sit on it for a while, and by the way the lastest rumor is a rollout over OTA should be available by this weekend, buy ya for the love of God don't hold your breath cause you will die.

kthxbai!

smoknjo

{please keep your posts courteous}

btw - I have been a very happy owner of the D INC since I placed my pre-order on DAY 1

{please keep your posts courteous}

AZSALUKI

you're only disappointed if you actually thought you'd have froyo by now. i'm not disappointed. i chose a device based on what i thought was the best for me and what was available at that time.....not for the potential it had or for possible future updates. to me, the updates are just a bonus or enhancement. if i had to have froyo, i would've waited for a device that came with it.

FramCire

I am disappointed because there are fixes rolled into this update that I NEED!

HOWEVER, how can people blame Verizon for not meeting dates THEY NEVER SET! They never promised August 18th or any date in August!

Also, Droid and Evo have had issues with their updates. Would you rather get a buggy update or a closer to perfect one? If you want a buggy one, enjoy... not me!

AZSALUKI

fram...i understand those of you who need it for the fixes. however, if the device doesn't work properly, why not just make vzn replace it? the only reason i mention this is because peeps started speculating in june about when we'd get froyo. it is now august and i suspect it will be AT LEAST september before inc users get froyo. i would make vzn replace my device now if it wasn't working properly......rather than wait until who knows when, for the update. they started rolling out to droid users over 2 weeks ago. they immediately had to stop (had issues....who coulda known?...lol). they then started again 2 days ago and it appears that maybe half of the droid users actually already have it? i can't imagine they would start rolling it out to inc users until thay have completed the droid ota update?

Nismo6921

Ahem FramCire sir or maddam whichever it may be, if you will notice in my rant above I mentioned that Verizon has never set a release date themselves and we have just been believing rumors. So I'm not blaming Verizon for not keeping true to a release date (since like you said) none exists. I'm rather disappointed in the fact that the update is READY and they have not yet released it because the Verizon employees wanted to play with it before anyone else did. That is all.

barbshop

{please keep your posts courteous} We're not talking about a cure for cancer here. We've got an "incredible" phone (pardon the bad pun), and it's going to get better. I'm looking forward to the update as well, but I can't imagine my life ever being so empty that I'd lie awake at night desperately waiting for a software update to a cell phone. I've got camcorders, and hd recorders, and cameras, and computers, and so I've got plenty of tech gadgets to keep me busy. So sit back, enjoy the phone, and one day sure enough you'll get your wish, and a night's sleep.

AZSALUKI

they aren't sitting around laughing at us while they (employees) are just playing with froyo. that's absurd. they are rolling out right now to droid users and having issues. if you want it that badly, there are ways to get it. and vzn knows this and doesn't want us going that route so i really doubt they are just hangin out and playin around, causing many people to go the "other route."

Sborden

As For Froyo, would i like to have it sure, if it helps, do i need it no.

My problem with VZ and the uselessness of them, is they had fixes for phone issues, started to roll it out and then stopped, that right there is a bunch of crap!. Roll out the fixes so i can actually hear the persons on my conversations.

The complete lack ofr respect Verizon has for its customers is absolutely amazing. They could care less about customer service and are actually getting to be worse than ATT. Honestly i didnt think anyone could get worse but Verizon is proving me wrong.

So to Verizon, RELEASE THE FIXES ALREADY!@, finish testing or whatever it is your are dragging your feet on for Froyo, i dont care, JUST FIX THE #$%$@#%$#^%$^ problem!

FramCire

I use Launcher and have over 200 apps. Replacing my phone is not a good option if the update will fix it. HOWEVER, my replacement was sent yesterday to be received tomorrow. While waiting, I am trying yet another new PRL and I am calling a person in executive relations to find out what is going on. VZW was reluctant to send out another Incredible until the update went through, because they didnt think the replacement was likely to help. HOWEVER, Verizon has treated me very well and even called me once, so I have no complaints except I really want the fixes.

I was told almost 2 weeks ago that they fully expect to be releasing it within 30 days but we all know how upgrades can be pushed back.

As for the other poster, You have no proof that the OTA is ready to roll yet. It does look like it is close but we don't know it is ready. Also, there is a chance they are waiting for the Droid update to be done to start rolling Incredibles. If so, they wont make an official announcement until the Droid updates are almost complete.

tim600sl

AZSALUKI wrote:
they aren't sitting around laughing at us while they (employees) are just playing with froyo. that's absurd. they are rolling out right now to droid users and having issues. if you want it that badly, there are ways to get it. and vzn knows this and doesn't want us going that route so i really doubt they are just hangin out and playin around, causing many people to go the "other route."

If I could give you a 1000000 kudos all at once, I definitely would. I wanted the update badly because the site that I visit frequently requires flash, so I went the other route! I have been enjoying the Froyo features for over 2 weeks now on my incredible with no regret what-so-ever! Flash works great and the 720 hd recording is just awesome!

AZSALUKI

@tim.....sweet! so no issues "goin the other route"???? i'm about this close to doing that but really wanted to here from some guinea pigs first....lol

tim600sl

AZSALUKI wrote:
@tim.....sweet! so no issues "goin the other route"???? i'm about this close to doing that but really wanted to here from some guinea pigs first....lol

Absolutely no problems here! Although I do want to get the original update but I guess this is a temporary solution for now. Just whenever the update comes out, undo "the other route" and you will get the update.

Dangerous_Dave

tim600sl wrote:
AZSALUKI wrote:
@Just whenever the update comes out, undo "the other route" and you will get the update.
Are you sure you can?? With the Eris, there was no turning back.

elmariachi

If you're already going the other route, there's really no reason to undo it just to get latest OTA.

Dangerous_Dave

elmariachi wrote:
If you're already going the other route, there's really no reason to undo it just to get latest OTA.

But you won't get any new patches or bug fixes either.

tim600sl

The route I'm using is undoable. It's all a very easy process, and mostly very safe. So just like AZSALUKI said, if u want/need the update that desperately, then go the other route, there is absolutely nothing to lose!

TerrieBerrie

So when is 2.2 coming out? Seriously VZW? You are making a very old customer unhappy.

Personally if it is taking long for whatever reason, that is fine with me. I am in the computing world and I understand these things take time. What I don't understand is the secrecy. Can't you give us an ETA?

Thanks,

Customer since 2002

Niko77

Its very sad when a company like Sprint can do an OTA of Froyo to all their Android customers over 3 weeks ago, and we're still waiting. Come on VZW are you incapable of such a task?

krdupont72

Are your phones not working with 2.1?

FramCire

lol at the Sprint comparison.

Sprints rollout was awful.

Their version buggy.

Sprint is the exact reason why Verizon is smart to take their time.

Sborden

krdupont72 wrote:
Are your phones not working with 2.1?

No actually the phone isnt working with 2.1, the audio quality is crap.

Almost every phone call i can only hear every other word. The fix was supposed to be pushed out over a month ago.

And VZ actually started to push it out, then stopped, and stupidily decided to wait and roll it into Froyo.

pamela984

I have been a Verizon customer for 20 years - love Verizon (mostly) - but not loving that phones are being rolled out with all of their problems - trying to compete with the iPhone has clouded Verizon's judgment - Love my Incredible (when it works) - will love it more with 2.2 - if and when I get it. Come on Verizon - tell us something

firstlady09

I most definitely understand the frustration of now knowing when the 2.2 update is going to be available. However at this time that information is not available to us. Once we get information as to when the update for the Incredible is available, we will post it. Hope this helps!

Casonia

unknown

I'm not saying that person knew anything. I was saying that there are people there that do.

I was thinking the same as you that our update would probably start around the time when the Droids finish. I hope its right. :smileywink:

T-Reb

I bet that the longer they delay they Froyo release the more people will go over to XDA and figure out how to root their device and install Froyo from someone who has made it work. There are some amazing roms (like SkyRaider) that work flawlessly with the Droid Inc and Sense and then others (like Cyenogenmod) that work great with Froyo and no Sense.

I really think they are just shooting themselves in the foot by delaying the release and not having an official release date. Sprint did it for the EVO, I would think Verizon could do it.

Dangerous_Dave

IBTL! :smileywink:

knalis

well its the 23rd today i hit up vz support for a different reason today to truble shoot my incredible it hasnt been acting up to its name as of late i asked the tech at the end of trouble shooting toda about the 2.2 update she told me the reason why we havent gotten it and a is because the 2.2 is freezing up the very first batch of people who got the update and locking it up she also told me that yes the new dinc come with it but every one who has it now they arnt sure whose phone it will lock and freeze up so there is one of two things to do either return the one you got for a updated model or wait for the froyo 2.3 to come out which from my understanding the dinc is first in line for that one

mwade79

Agreed. Verizon blows at updates. Sprint started the froyo update on the evo way before Verizon even mentioned an update. Verizon is always the last to do anything by the time our incredibles even get updated by Verizon the 2.3 update will already be out. On the 18th of august Verizon finally started the update on the Motorola Droid but obviously left out the more appropriate and more capable phone for the update the Droid incredible. If Verizon ever pulls there head out of there **bleep** then maybe paying this much money for there phones and there phone plans would be worth it. But right now I feel verizon wireless is just a monopoly and all they care about is the money rolling in and not there customers.

Chillenout

"Right now" you think Verizon only cares about money???

Thanks for the laugh....I just spewed out my Dr. Pepper reading that.

BUT

Honey, you really need to wake up and smell the coffee.

Do you really think that Verizon has ever care about you??? Or anyone else for that matter? Verizon has never..I repeat NEVER cared about their customers, and they never will.

I am curious about something though...

What makes you think that Verizon cares about their customers. Since day one Verizon's only goal was to make money any way they could.

bamado

Memories of the Omnia I, waiting for-ever to get google maps (free) vs paid navigator. The software update for the Omnia froze my phone, that's when I learned the term "brick" ha ha. When 2.2 does get released, make sure you phone is completely charged up. That is supposedly what froze my Omnia, it wasn't charged all the way when I was downloading update. I will wait patiently for 2.2.

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